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PaulWilkinsongamingWorks   Taller: DevOps - Will fail unless!
 

Paul Wilkinson. GamingWorks

In this workshop session delegates will take part in a business simulation game. in The simulation game is based upon ‘The Phoenix Project’ Book. Parts Unlimited is in trouble. Newspaper reports reveal the poor financial performance of the organization. The only way forward to not only save the BookCompany but to make it competitive and profitable is “The Phoenix Project” which represents an IT enabled business transformation, with Retail Operations as the business owner of this project. The VP of IT Operations is asked to take the lead of the IT department and ensure that “The Phoenix Project” will be a success. But the VP of IT Operations is facing a tremendous amount of work. A huge backlogs of issues, features and projects.

Your team will act in different roles within the Parts Unlimited organization. You can be Retail Operations, Human Resources or Finance – playing the Business roles of the company. Or you can be the VP of IT Operations or other members from his IT Team that needs to develop the applications and solve the IT Issues.



Bio   Referencias
Paul has been actively involved in ITSM for more than 30 years in the roles of managing consultant, Service development manager and as ITIL developer. Paul was co-author of the ITIL publication “Planning to Implement IT Service Management” and was a member of the ITIL advisory group for ITIL Version 3. Paul is also co-director and owner of GamingWorks, the company that developed the internationally renowned ‘Apollo 13 – an ITSM case experience’ ITSM simulation game as well as Cybersecurity, Project management, Business & IT-Alignment and DevOps business simulations. He was also co-and developer of the ‘ABC of ICT’ (The Attitude, Behavior and Culture of ICT) publications, having conducted ABC workshops and simulation workshops with delegates representing more than 5000 organizations world-wide.

 

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Última actualización el Domingo, 07 de Mayo de 2017 00:05