VI International Academic Conference on IT Governance and
"Innovating in IT Governance and Service Science"
itSMF Spain, together with Carlos III University of Madrid and University of Seville, is organizing the ITGSM2011 - International Academic Conference on IT Governance and Service Management, focusing the role of innovation must play in IT Management and Governance to achieve added value. The title of the event is: Innovating in IT Governance Service Science.
The call for papers and presentations is open for the 2011 ITGSM conference until May 10, 2011. The conference will be held on 1 - 2 June 2011 at Carlos III University of Madrid and the University of Seville.
This year the conference will be on the subject of how to increase innovation in methods, tools, IS economics and the human factor, which is summarized in Einstein's equation e = mc ² (where the exponent is the "h" of the human factor) as the driver to become the center of the network of university research and business in this area. It is a well-established conference, which aims to be a place of encounter, exchange of experiences and new directions for researchers, professionals and students interested in the different areas covering the full cycle of IT service management:
This year, given the characteristics of itSMF Spain academic conferences to focus in innovation and the latest trends, it wants to present contributions to Service Science that are guiding the next steps in Service Management. Service Science focuses on the application of science, management, and engineering disciplines to tasks that one organization beneficially performs for and with another.
The ITGSM 2011 conference has identified four thematic areas, addressing the following aspects:1. Track METHODS, STANDARDS AND BEST PRACTICE = Methods, rules and standards for IT Governance and Service science:
2. Track ITSM APPLICATIONS= COTS, applications, software and infrastructure for IT Governance and Service for science:
3. Track IT HUMAN FACTOR = Human factor for IT Governance and Service science:
4. Track IT ECONOMY = Economics for IT Governance and Service science:
Special Theme: Opening a forum on how to improve the integration of academic and professional needs and accelerate the knowledge transfer from academia to organizations. Under the theme of Action Research is seeking contributions to help identify methods and approaches that lead to better integration of academic and professional practices. Action research is a reflective process of progressive problem solving led by individuals working with others in teams or as part of a "community of practice" to improve the way they address issues and solve problems.
The introduction in the ITGSM 2011 of Service Science, together with ITSM and IT Governance, is to respond to issues such as new business models, security and privacy issues, demand management, reuse and standardization of services, control quality , pricing of IT services, generating combined value customers and suppliers, cultural and social impact and competitive factor of IT services.
Several Spanish and international universities are involved in this academic conference. The conference will be heldat two locations: University Carlos III of Madrid (three tracks) and the University of Seville (one track) and virtual connections with international universities. The conference talks will be recorded on video, including all accepted publications.
Publications in both English and Spanish (the main language of the conference) are requested. The following types of publications will be accepted:
Example of IEEE layout y papers:
The Sixth Congress has a Scientific Committee and double-checks process and following a strict selection, the selected publications will be published in the conference book (book and CD-ROM) under an ISBN number. A summary of accepted publications will be available on the website of itSMF Spain and the participating universities. The best papers will be published in journals with industry recognition. All accepted publications will be indexed in databases.
PREVIOUS IT GOVERNANCE AND MANAGEMENT itSMF CONFERENCES:
The final program will be announced on 16 May.
The conference languages are Spanish and English.
There will be four groups of parallel sessions to accommodate the accepted papers and posters:
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