Lunes, 19 de Julio de 2010 10:52

How to Improve Incident Response Times

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ItsmWatch. 17 de junio de 2010.

ITIL v3 provides two avenues to do this, writes ITSMWatch columnist George Spafford. Incidents are truly unavoidable and each organization is different in terms of the risks associated with various types of incidents.

 

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Ultima modificacion el Lunes, 19 de Julio de 2010 11:38
Lorena Cano

Lorena Cano

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