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Lunes, 19 de Julio de 2010 13:14

ITIL: the basics

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Best-management-practice.com. Mayo de 2010.

This white paper explains exactly what ITIL is and why an organisation would want to engage with it. An outline of the benefits involved in using ITIL is also included.

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Ultima modificacion el Lunes, 19 de Julio de 2010 13:17

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